KTM & Husqvarna recall SX-E 5 and MY EE 2021 models!
KTM recalls KTM SX-E 5 models of model year 2021 to the workshops of authorised KTM dealers in order to check the battery vent valve due to deviations in the production process.
In the production process of the battery vent valve, non-conformities may have occurred. The vent valve may be missing on some vehicles, which may lead to unsafe battery conditions, e.g. after water intrusion. For this reason, a check if the vent valve is installed has to be performed on the very small number of affected vehicles.
Customers to whom the affected motorcycles have already been delivered are being personally informed by letter and are asked to immediately contact an authorised KTM dealer to arrange an appointment. In addition, customers can check online in the “Service” area on the KTM website if their motorcycle is affected by the recall.
The check of the bleeder valve takes approximately 10 minutes and the retrofit of the bleeder valve, if necessary, takes around 25 minutes. The check and retrofit can be carried out by authorised KTM dealers only. This check and possible retrofit of the bleeder valve is a free-of-charge service for customers performed under warranty.
The same recall has been issued for the Husqvarna MY 21 EE 5 MODEL… with the statement from Husqvarna saying
ALL-ELECTRIC MODEL TO BE CHECKED AT AUTHORISED HUSQVARNA MOTORCYCLES DEALERS
Husqvarna Motorcycles is recalling all model year 2021 EE 5 models in order for authorised Husqvarna Motorcycles dealers to check the battery vent valve due to possible non-conformities in the production process.
While the deviation may not be present on all motorcycles, to avoid unsafe battery conditions, Husqvarna Motorcycles is checking vent valve installation on all model year 2021 EE 5 models.
A very small number of UK Customers who have already acquired one of the above-mentioned motorcycles are being informed by a personal letter and are asked to immediately contact an authorised Husqvarna Motorcycles Dealer to arrange an inspection appointment.
In addition, customers can check online in the ‘Service’ area of the Husqvarna Motorcycles website to determine if their motorcycle is affected by this recall. The check and replacement of all parts involved will be carried out at no cost to the customer and must be performed by authorised Husqvarna Motorcycles Dealers only.
Further info on all authorised dealers can be found on Husqvarna Motorcycles’ website: https://www.husqvarna-motorcycles.com/en-gb/dealer-search.html